Quick Setup
Before emailing and scheduling candidates in Dover, you'll need to:
Authorize your email account in Personal Settings > Email Connection (Dover only supports Google Workspace)
Choose an scheduling method in Personal Settings > Interview Scheduling:
Dover Scheduling (uses Google Workspace)
Third-party link (e.g., Calendly)
Manual scheduling (no link)
Interviewers who want to be included in Dover Scheduling must enable Dover Scheduling in their preferences and connect their calendar.
Ways to schedule candidates in Dover
There are several ways to schedule candidates, depending on how your team works.
Send a candidate-specific scheduling link
This is best when you want the candidate to choose a time.
If you use Dover Scheduling, you can send a candidate-specific booking link so the candidate can self-schedule an interview.
To schedule this way:
Go to the candidate's profile
Click one of the options to email the candidate
Click Add scheduling link and choose the interviewer and duration of interview
Send the email to let the candidate book a time
Dover will track the interview on the candidate profile when the candidate books through the scheduling link.
Pro tips:
When you add interviewers to the Interview Plan for a job and include a {{scheduling_link}} variable in the email template for that interview stage, the candidate-specific booking link will automatically be generated.
When you add a default interview to an email template, the {{scheduling_link}} variable will be automatically generated.
Manually schedule using interview scheduling tool
This is best when you already know the candidate’s availability and want to proactively place the meeting on calendars. It works best when you have a completed Interview Plan with interviewers added who are using Dover Scheduling.
When you click Schedule Interview, you can:
View interviewer availability
Schedule with one interviewer or multiple interviewers
Create calendar events with the candidate and interviewers
To use this option:
Open the candidate profile
Click Schedule Interview
Review interviewer availability
Choose dates and times for interviews
Create the calendar events
Send calendar events to candidates + interviewers
Interviewers must have Dover Scheduling enabled and their calendar connected in order to appear as available for scheduling. This features works with Google.
Add interview details manually
Use this option if the interview was scheduled outside of Dover but you still want to track it on the candidate profile.
To manually add an interview:
Open the candidate profile
Go to the Interviews tab
Click Add interview (no automations)
Enter the interview details
Save the interview
Interviews will appear on the candidate's activity feed. They can be deleted or edited. Manually added interviews are for tracking only. They do not trigger automations or workflow actions.
Update interview stage and substage
You can update both the interview stage and substage on the candidate profile.
The stage dropdown lets you choose where the candidate is in the hiring process, such as:
Recruiter Screen
First Interview
Onsite
For each interview stage, you can also set a substage:
Scheduling
Scheduled
Completed
This helps your team track progress more clearly during each part of the interview process.
For example, a candidate could be in the Onsite stage with a substage of Scheduling before interviews are booked, then move to Scheduled once the calendar event is created, and finally to Completed after the interview happens.
Rescheduling candidates
If you use Dover Scheduling and candidate booking links, you can reschedule interviews in Dover.
Reschedule from a Candidate's Page
Click the search icon from the left sidebar menu and search for a candidate
On the candidate page, click Reschedule
Customize your rescheduling email and click Send
Your existing interview will be canceled. If using Dover Scheduling, the candidate will receive a new scheduling link
Reschedule from Google calendar event
Find the event on your Google Calendar and click on it
You will see two rescheduling links - one for you, and one for the candidate
Click on Reschedule in ATS to get started
You'll be redirected to Dover where you can customize and send the rescheduling email
Frequently Asked Questions
Do I need to set up my interview plan before scheduling candidates?
No, but setting up your interview plan first will make the process easier and faster. It's also helpful to set up email templates and assign them to each interview stage.
Can I change my scheduling preferences?
Yes, each interviewer can set and change their scheduling preferences in Dover at any time.
Can I schedule multiple interviews at once?
Yes, when you use the Interview Scheduling tool, you can manually schedule multiple interviews at one time.
What happens if a candidate needs to reschedule multiple times?
When using the candidate booking links, candidates are able to reschedule as many times as needed. Each time, the previous interview will be canceled and a new scheduling link will be sent.
Can I schedule with more than one interviewer?
Yes. Schedule Interview supports scheduling with one interviewer or multiple interviewers.
Why can’t I see an interviewer’s availability?
The interviewer must have Dover Scheduling enabled in their preferences and must connect their calendar.
Can I track interviews that were scheduled outside Dover?
Yes. You can click Add interview (no automations) on the candidate profile to manually record interview details.
Do manually added interviews trigger automations?
No. Manually added interviews are only for recordkeeping and do not trigger automations.
What do the interview substages mean?
Substages help show the status of a specific interview stage:
Scheduling means the interview is being arranged
Scheduled means the interview has been booked
Completed means the interview has already happened
Can I update the interview stage without scheduling an event?
Yes. You can update the stage and substage independently from the calendar scheduling flow.