Email templates enable streamlined, consistent communication with candidates while saving time and maintaining your company's professional voice throughout the hiring process.
Creating templates
From scratch
Navigate to Settings & Members
Select Email Templates
Click +New in the upper right corner
Under the Edit tab, add:
Template name
(optional) cc'd and bcc'd email addresses
Subject line
Compose email body
Add hyperlinks as needed
Add dynamic content variables like {{scheduling_link}}, {{sender_first_name}}, and more
Click Save to store the template
From existing emails
Modify an email before sending
Click Save New Template
Adjust template name
Click Save to store in Email Templates
Managing templates
Access template management
Access your templates through:
Company Settings > Email Templates
Template dropdown menu > Manage
Interview plan stage settings
Email template actions
Edit existing templates by clicking on the email template name
Duplicate templates to create a copy of an existing template to edit
Delete unused templates
Using templates
In candidate communications
Select a candidate and send them an email
Under the template dropdown, select a template
Modify the message if needed
Send the email
On Interview Plans
Navigate to the Interview Plan tab for each job
Click ✏️ Edit on the desired interview stage
Select templates from the dropdown for:
Scheduling
Rejection
Choose between Smart Reply or saved email templates
Frequently asked questions
Can I use templates across different jobs?
Yes, saved templates can be used for any job or interview stage. They can also be assigned to multiple interview stages for multiple jobs.
How do I modify a template for one-time use?
You can edit a template before sending without affecting the saved version.
Can I preview Smart Reply suggestions?
Yes, you can view and edit Smart Reply content before sending.
How do I organize multiple templates?
Use specific template names and manage them through the Email Templates section in Company Settings.
What is Smart Reply?
Dover automatically generates contextual responses based on:
Candidate stage
Interviewer details
Email sender information
Other relevant factors