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What to do when your company changes its domain
What to do when your company changes its domain
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Written by Customer Support
Updated over a week ago

Dover can seamlessly update all Dover email accounts, job posts, and internal and candidate-facing communications to match your new and updated name.

Update outreach, job posts, and email accounts:

  1. Contact Support or your Embedded Recruiter to let them know about the domain change.

  2. Dover can help update your company name and links in outreach such as links or company name. Please update your outreach copy; you may even include a brief note highlighting this change if you like!

  3. Dover will update the information in any job posts managed by Dover.

  4. If you use Sourcing Autopilot, Dover will handle everything related to updating email accounts

    1. Our Support Team will update your domain name and each email account associated with your domain.

    2. We will use the updated email accounts to respond to email threads sent out from the former domain so that candidate correspondence does not fall through the cracks. This transition should look seamless from the candidate’s perspective.

Update interviewers

  1. Ask everyone on your team to log into the Dover app using their new company email addresses if they have changed.

  2. Interviewers must complete their interview settings and check off all permissions to connect their calendar in the Dover App.

  3. Check the Interview Plan for each job to confirm that the correct email accounts are listed for each interviewer. Click on the ✏️ to update your interviews.

    Image 2023-08-29 at 8.14.00 PM

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