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Billing

A guide to viewing and managing your billing history and invoices in Dover.

Updated over a week ago

Overview

Access and track your billing information, payment history, and detailed invoices through Dover's billing dashboard.

Viewing billing history

  1. Navigate to app.dover.com

  2. Click Reporting & Analytics

  3. Select Billing

  4. Click Billing History to see detailed information including:

    • Transaction dates

    • Invoice documents

    • Charged amounts

    • Payment descriptions


Recruiting Partner billing

How it works

  • Each Recruiting Partner and Junior Recruiting partner sets their own hourly rates in the marketplace. You can view their rates before choosing to work with them.

  • You're responsible for agreeing to and monitoring the scope of the Recruiting Partners' work

  • Recruiting Partners log their time directly to your account

  • Time is logged by the Recruiting Partners

  • You can track Recruiting Partners logged hours in Dover

Payments

  • In order to get started working with a Recruiting Partner, an $800 deposit is required

  • Billing occurs in $800 deposit increments

  • Charges appear as "Fractional RP Deposit Renewal"

  • A new deposit is automatically charged when the previous one is exhausted

  • Unused deposit funds can be refunded upon written request to [email protected]

  • A valid credit card must be on file at all times

Tracking Recruiting Partner activity

Access detailed information through the Recruiting Partner Dashboard:

  1. Click Recruiting Partner

  2. Select Recruiting Partner Dashboard

The dashboard shows:

  • Detailed entries including dates

  • Activity notes and descriptions

  • Time logged (eg. 1 hr)


Job board billing

When you use Dover's one-click integration to create paid job postings on LinkedIn or Indeed, all billing is handled through Dover's platform.

Accessing invoices

  • View all job board charges in your billing history

  • Download or print invoices for your records

  • Track spending across different job boards

Navigate to Reporting & Analytics > Billing > Billing history to access your job board invoices and payment details.


Frequently Asked Questions

What billing information can I see?

When working with a Recruiting Partner, you have access to:

  • Complete billing history

  • Detailed time entries

  • Activity notes and descriptions

  • Current deposit balance

All this information is available through the Recruiting Partner Dashboard.

Where can I find my complete billing history?

Access your complete billing history by navigating to Reporting & Analytics > Billing > Billing history in your Dover dashboard. Here you can view and download all transaction records and invoices.

How do Recruiting Partner deposits work?

Deposits are charged in $800 increments and are used to pay for Recruiting Partner time. When your deposit balance gets low, a new deposit is automatically charged to ensure continuous service. Any unused deposit amounts can be refunded by contacting [email protected].

What happens if my credit card expires?

A valid credit card is required at all times. If your card expires or becomes invalid, job boards cannot be posted and Recruiting Partners will be unable do any work until a valid card is added to your account. Please reach out to [email protected] to make changes to your payment method.

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