✨ Dover now supports scheduling all stages of the interview process from your work email and will no longer support initial call scheduling via Dover-managed email accounts. Simply select the next stage and interviewer, and Dover will automatically generate a scheduling template and booking link that you can customize and send.

All candidate responses to your email will also now be visible in-app where you can reply to the most recent email. Want to send a one-off email to a candidate via Dover? Simply start a new email thread.

Authorize your email in Dover

In order to schedule and communicate with candidates through Dover, first you will need to authorize your email (gmail) through Dover.

How to authorize your email in Dover

When you're asked to authorize your email account in Dover, please follow these steps

1️⃣ When you are asked to connect your email account, please click Sign in with Google*

🚨*Dover can only support sending emails from Gmail accounts at this time

2️⃣ Click Allow to authorize Dover to send your email messages to candidates.

3️⃣ Congrats! 🎉 Your email is now connected to Dover!

📆 How to communicate with & schedule candidates

Once you've authorized your email in Dover, you can send emails in the Dover App.

Advance and Schedule candidates

1️⃣ On the Candidates page in the Dover App, select a candidate

2️⃣ Click ✉️ Advance and Schedule

If candidates ask questions that require a response, click Custom Response Needed

3️⃣ Customize your next steps email by selecting the interview stage and interviewer from the dropdowns & authorizing your gmail account by clicking Sign in with Google and follow the steps here

4️⃣ Once you've authorized your gmail account, click Preview Email to review your scheduling message before sending. 🎉

✍️ How to communicate with candidates without Advancing or Rejecting

Advance without scheduling

1️⃣ On the Candidates page in the Dover App, select a candidate

2️⃣ Under ✉️ Advance and Schedule, click the dropdown and select Advance without scheduling

3️⃣ Your team will be handling scheduling for this candidate

Start a new email thread with a candidate

You can now start a new email thread without approving or rejecting them

1️⃣ On the Candidates page in the Dover App, select a candidate

2️⃣ Click the ✉️ icon to start a new email thread

3️⃣ Authorize your email by following the steps here.

4️⃣ Compose you message to the candidate, including the subject, and click Send now

5️⃣ Your email will be sent and will appear in the Candidate activity in Dover. 🎉

Reply to an existing email thread with a candidate

1️⃣ On the Candidates page in the Dover App, select a candidate

2️⃣ Click on an email thread in either All Activity or Emails tabs

3️⃣ Click Reply to send an email to a candidate*

*Before replying, you will be prompted to authorize your email. Follow the steps here.

4️⃣ Compose a response and click Send now

5️⃣ Your reply will be queued to be sent to the candidate. 🎉